Question 1

Do I need a credit card to start?

Accepted Answer

No. You get 7 days of full access without entering any payment details.

Question 2

What happens when the trial ends?

Accepted Answer

Your workspace pauses until you choose a plan. Your leads are not deleted and you can still export them.

Question 3

Can I import the leads I already have?

Accepted Answer

Yes, by CSV upload, with automatic deduplication against the phone numbers already in your workspace.

Question 4

Will this work if my team only uses WhatsApp and phone calls?

Accepted Answer

Yes. Action Mode starts the call and opens a templated WhatsApp chat in one tap, and logs the outcome for you.

Question 5

Can DigiExplorer staff see my leads?

Accepted Answer

No. Our support team is refused access to your leads by the software itself. The only way in is a request from you, approved by a second DigiExplorer administrator, time-limited and recorded — and you are emailed when it happens.

Question 6

Can I export my data and leave?

Accepted Answer

Yes. Export your leads and activity to CSV at any time. It is your data.